Define

In the first stage, we work with our clients to define the goals, stakeholders, budget, scope, and user requirements. You can’t understand the full requirements of a IT Service without getting the 360 degree view on business needs.
On projects like FUEL+ or Combustion, we worked to understand why our client wanted to develop the application in the first place, who it was for, which key stakeholders inside and outside the business needed to be involved, and what future functionality they wanted so we could plan it from the ground up.
Key activities involved in this stage often include market research, competitive analysis, concept and ideation, and defining the technical architecture.

Design

Once we know the goals of the project, we get into the details of where, when, how, and who is involved in the project. We focus on the user experience and any technical integrations needed to support it (e.g. updates in the app store). We also ensure the branding, look, and feel of our clients are woven into the final concept design of the application.
On projects like Sparklr or THING-ER, we started with brand building blocks like logo and iconography and married them with market research from the Define stage to create a consistent look and feel for the Application.
With these clients, we also developed tappable MVPs to make sure the user journey, work-flow, and any key user actions worked in the context of the application; for example, account set-up, payment processing, and upgrades.
Key activities involved in this stage often include user experience design, rapid prototyping, product design, and e-commerce or payment integration.

The final part of the process, this is the stage where planning becomes reality. Implementation, testing, and user acceptance are all important aspects of a successful application deploy, and we do our best to develop the highest quality application – and do our best to break it – to make sure you’re covered.
On projects like Combustion and FUEL+, we ensured the applications were developed with accessible content management systems so our clients could easily update the applications with new content or new offerings post-launch.
Key activities involved in the stage often include user acceptance, coding and development, quality assurance, and implementation and monitoring.